We practice humanity before vanity. Should a dog be presented with a matted or neglected coat, if our opinion is that it will be kinder to shave the fur back completely, this will be done in compliance with The Animal Welfare Act 2006. It incurs extra charges due to time and excessive wear and tears on equipment. We photograph and record any such cases which fall under Sec 4 – Unnecessary suffering, Para – Prevention of Harm and our obligation under Sec 9 – Duty of person responsible for animal to ensure welfare, Para – Promotion of welfare.

In instances where the above is necessary, it can lead to skin irritation and other conditions. When necessary, removing a heavily matted coat includes risks of nicks, cuts or abrasions due to warts, moles or skin folds trapped in the mats. Heavy matting can also trap moisture and urine near the dog’s skin, allowing mould, fungus or bacteria to grow, causing skin irritations that existed before the grooming process. On some breeds, once the coat has been removed, it may not grow back in the same manner.

After-effects of mat removal procedures can include itchiness, skin redness, self-inflicted irritations or abrasions and failure of the hair to regrow. The shaved dogs are also prone to sunburn and should either have dog safe sunscreen applied daily or should be kept out of the sun until the hair grows sufficiently to protect the skin. In some cases, dogs may also exhibit brief behavioural changes. Prevention is the best defence against matting by scheduling regular grooming appointments. If your dog needs to be shaved to remove matting, by booking an appointment, you acknowledge that you agree to this procedure and any associated risk.

The Fairy Tails and its staff, in any event, will not be liable for any effects which may arise from such instances or cases.